Plan Information for Employees and
Non-Medicare Retirees

State Plans

Plan Year 2024-2025

Active and Early Retiree Benefits Summaries

Rates:
Self-funded plans are rated by group. See your Benefits Administrator or contact The Local Choice for more information.

Member Handbook and Inserts
2023 Key Advantage Member Handbook
2018 Key Advantage Member Handbook

Contact Information
Contact the Plan Administrators

Plan Year 2023-2024

Active and Early Retiree Benefits Summaries

Rates:
Self-funded plans are rated by group. See your Benefits Administrator or contact The Local Choice for more information.

Member Handbook and Inserts
2018 Key Advantage Member Handbook

Contact Information
Contact the Plan Administrators

Regional Plans

Plan Year 2024-2025

Plan Year 2023-2024

Regional Plans Benefits Summaries

Summary of Benefits and Coverage for State Plans

As an employee, the health benefits available to you represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. Your plan offers a series of health coverage options. Choosing a health coverage option is an important decision. To help you make an informed choice, The Local Choice makes available a Summary of Benefits and Coverage (SBC) for each TLC plan. The SBC summarizes important information about any health coverage option in a standard format, to help you compare across options. See all SBCs below, as well as a glossary provided as part of the Affordable Care Act.

Glossary of Health Coverage and Medical Terms

Contact The Plan Administrators

Key Advantage and High Deductible Health Plans

Medical Services:
Anthem Blue Cross and Blue Shield Member Services
1-800-552-2682
Web site: www.anthem.com/TLC

Prescription Drug Program:
Anthem Blue Cross and Blue Shield
Member Services: 1-800-552-2682
Web site: www.anthem.com/TLC

Behavioral Health and EAP:
Anthem Blue Cross and Blue Shield
Member Services: 1-800-552-2682
Web site: www.anthem.com/TLC

Anthem EAP: 1-855-223-9277
Web site: www.anthemeap.com

EAP Login: Commonwealth of Virginia
The Local Choice

Dental Program:
Delta Dental of Virginia
Member Services: 1-888-335-8296
Web site: https://deltadentalva.com/members/tlc.html

NEW COBRA Administrator , Effective July 1, 2023
PayFlex Systems USA, COBRA Department
888-678-7835 Toll Free Phone (TTY:711) Monday through Friday, 7:00 am to 7:00 pm Central Time.
Beneficiaries can access their account online at https://www.payflex.com. After completing the registration, they may:

  • View the benefit plans you are enrolled in.
  • Validate your paid to date and payment amount due.
  • Make a payment – either one time or set up recurring payments

Back to Top ↑

The Local Choice - Health Benefits Program
Dept. of Human Resource Management

Contact Information:
101 N. 14th Street - 12th Floor
Richmond, VA 23219
Phone: 888-642-4414
tlc@dhrm.virginia.gov

©2023 Virginia Department of Human Resource Management

Back to Top